92.7% Appointment Attendance in March 2018
In March 2018 the practice offered a total of 5188 appointments. 92.7% of patients attended their appointment. Thank you!
Remember - If you no longer need your appointment, please cancel it so somebody else can use it.
Healthy Activities for the New Year!
Are you looking for a guide to physical activities you can do at home, in the area, on your own or with others? Our Patient Participation Group have complied an excellent leaflet detailing activities you can do in the Bicester area. Why not pick up a copy from the surgery or download a copy now!
Help your GP to help you
Recently Which Magazine published a very useful guide to making the most of your GP consultation. The Patient Participation Group and GPs have used this as the basis for some tips on how to prepare for your consultation.
Start booking appointments online TODAY!!
There is a new simple way to open an online account to book, view or cancel your GP, asthma or diabetes review appointments or blood tests. Go to https://www.patient-services.co.uk/web/ps/register and within a few clicks and a little information about yourself you can start booking appointments today. If you wish to upgrade your account to request prescriptions, view your medical summary or view your medical record, you will need to visit the surgery and produce any of
- Driving License
- Birth Certificate
- Bank Statement
- Utility Bill
Bicester Health Centre will be changing the clinical system used in the third quarter of 2018.
In the Oxfordshire area, most practices are using a different patient record computer system to the one we use at the Health Centre. When most practices worked individually this wasn't a problem as patient records could be transferred between the different systems when a patient changed their registered GP surgery. In 2016 a number of initiatives were taken to implement more federated working between GP practices in local areas. This shared working means that patient records will need to be accessed at practices other than the one a patient is registered at, so that GPs are able to offer the same standard of care you would receive at your own surgery. Whilst there is limited transfer of information between the different systems, it is not possible for a patient's record to be updated in real time if a patient is seen at a practice other than their own. In order to continue to provide the high standard of care we aim for, the Health Centre is planning to change computer system in the second quarter of 2018, so that all practices are using the same patient record system. This will have no impact for patients on consultations with the doctors and nurses at the practice, but will mean that patients currently using online services will probably need to re-register on a new online system once the change has taken place. We will advise all online users nearer the date so that they are aware of the change, and what needs to be done to continue to access appointment booking, prescription ordering and viewing the medical record.
CQC Report on the practice published.
The CQC inspected the Health Centre on 10 August 2016. Their report was published on 4 October 2016, rating the Health Centre "Good" overall, and "Outstanding" for care of patients with long-term conditions and for being well led. You can read the full report here.
New health and care smartphone app launched.
Oxfordshire CCG has launched a new smartphone app to provide local people with valuable advice about the best places to get help when they are ill or injured in Oxfordshire.
The ‘Health and Care Oxfordshire’ app uses global positioning technology to allow people to find the most appropriate health service like GP practices and minor injuries units wherever they are in Oxfordshire – for more information see here.
Download the App now
Updated: 30 June 2016
Friends and Family Test...How are we doing?
Since 1 December 2014, all GP surgeries in England have introduced the Friends and Family Test questionnaire. This is a very quick and simple way for you to give feedback about NHS services you have experienced.
You will find questionnaires available around the surgery to complete, or if you prefer you can complete a Friends and Family test questionnaire on line. Please take a few seconds to let us know how we did after your consultation. Thank you.
Parking at the practice
We know that parking has been particularly difficult for some months now and in response to feedback from patients we have now introduced a controlled parking scheme. Patients are free to use the parking bays all the time they are in the surgery or using the on-site dispensary. Anybody using the parking area that is not using the surgery could be issued with a parking penalty notice. We hope that this will ensure parking is for patients only and improves the availability of spaces.
IMPORTANT NOTE: Please only use the spaces directly opposite the Health Centre. If you use parking spaces at the other surgery nearby, at the Community Hospital or on the road you may return to your vehicle to find a parking charge has been issued. In the picture below, the patient parking areas are outlined in green.