Important: Help us to help you - Please don't leave your re-order to the last moment. Remember it usually takes 2 working days to process your request (allow more time if you want your prescription sent to a chemist), unless your doctor has to review your medication when it can take slightly longer.
Please note we do not accept repeat medication requests by email. This is because e-mail is not a secure method of communication of confidential patient information.
We normally prescribe 28 days supply. Applications for more will only be considered if special circumstances apply and your doctor will need to review each such request. Please ensure that you re-order in good time to avoid running out of your medication.
You may re-order:
- Online if you have an online user account - Order medication online here
- By attending in person or posting the re-order slip to the surgery.
- By fax: 01869 320314.
We regret that we are unable to accept telephone requests for repeat prescriptions. This is for security and safety purposes.
Patients who live more than one mile from a retail pharmacy may use our dispensary. We encourage all entitled patients to use it wherever possible as we feel this is an additional service at the health centre. Having a dispensary in the building is a very valuable resource which we will only be able to maintain if it is used.
The dispensary may be contacted through the surgery on 01869 249333. The dispensary is open from 08:30 – 13:00 and again from 16:00 – 18:00 from Monday to Friday. You may collect prescriptions at any time during surgery hours.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.