Important: Help us to help you - Please don't leave your re-order to the last moment. Remember it usually takes 2 working days to process your request (allow more time if you want your prescription sent to a chemist), unless your doctor has to review your medication when it can take slightly longer.
For safe, secure re-ordering, why not try our online service? Please note we do not accept repeat medication requests by email. This is because e-mail is not a secure method of communication of confidential patient information.
We normally prescribe 28 days supply. Applications for more will only be considered if special circumstances apply and your doctor will need to review each such request. Please ensure that you re-order in good time to avoid running out of your medication.
You may re-order:
- By ordering online via the link at the top of this page, or the button to the right.
- By attending in person or posting the re-order slip to the surgery.
- By fax: 01869 320314.
We regret that we are unable to accept telephone requests for repeat prescriptions. This is for security and safety purposes.
Online Prescription Ordering
You may use this service to request your regular authorised repeat medication.
If you cannot see an item that you regularly request, it may need to be reviewed by the doctor. You may, however order such an item at the same time as other items by typing in the "Message for the practice" box.
If you cannot see any prescription items on screen and need to request an item or items, please use the "Message for the Practice box", giving us much detail as possible about the medication(s) you are requesting.
Patients who live more than one mile from a retail pharmacy may use our dispensary. We encourage all entitled patients to use it wherever possible as we feel this is an additional service at the health centre. Having a dispensary in the building is a very valuable resource which we will only be able to maintain if it is used.
The dispensary may be contacted through the surgery on 01869 249333. The dispensary is open from 08:30 – 13:00 and again from 16:00 – 18:00 from Monday to Friday. You may collect prescriptions at any time during surgery hours.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.