The Health Centre, Coker Close, Bicester, Oxfordshire, OX26 6ATTel: 01869 249333
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For safe, secure re-ordering, why not try our online service? Please note we do not accept repeat medication requests by email. This is because e-mail is not a secure method of communication of confidential patient information.
We normally prescribe 28 days supply. Applications for more will only be considered if special circumstances apply and your doctor will need to review each such request. Please ensure that you re-order in good time to avoid running out of your medication.
We regret that we are unable to accept telephone requests for repeat prescriptions. This is for security and safety purposes.
You may use this service to request your regular authorised repeat medication.
If you cannot see an item that you regularly request, it may need to be reviewed by the doctor. You may, however order such an item at the same time as other items by typing in the "Message for the practice" box.
If you cannot see any prescription items on screen and need to request an item or items, please use the "Message for the Practice box", giving us much detail as possible about the medication(s) you are requesting.
Patients who live more than one mile from a retail pharmacy may use our dispensary. We encourage all entitled patients to use it wherever possible as we feel this is an additional service at the health centre. Having a dispensary in the building is a very valuable resource which we will only be able to maintain if it is used.
The dispensary may be contacted through the surgery on 01869 249333. The dispensary is open from 08:30 – 13:00 and again from 16:00 – 18:00 from Monday to Friday. You may collect prescriptions at any time during surgery hours.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow 2 working days from when the surgery receives a request, (i.e. excluding weekends and Bank Holidays) for your authorised repeat prescription request to be processed and be available at the surgery. If you usually request and collect your prescriptions from a pharmacy, you should allow a longer period, as the pharmacy will need time to collect your prescription from the surgery once it is ready.
On some occasions the doctor will need to review your request and may need to see you before the prescription is issued. This will take longer.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
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