Homepage

Need to set up GP Online Access?

GP Online Access is a secure, simple and quick way to view, book or cancel appointments, order a prescription and track its progress and to view your medical record, including test results, details of consultations, allergies and all medication you have been prescribed.

Setting up your account is simple. First, read through the instructions on how to start, then visit the registration page to enter your details and create your account. Once your account has been created, your GP practice will check the details and activate your full access. NOTE: although the instructions advise you to bring a form of ID to the practice, in almost all cases one of our clinicians will be able to vouch for you from the information you provide when setting up your GP Online Access Account. Unless we explicitly ask you to do so, it is not necessary to bring identification documents to the practice.

ROUTINE APPOINTMENT BOOKING IS SUSPENDED

The booking of all routine appointments was suspended from Friday 13 March, along with the booking of advance date online appointments.
However, we are still here to help you with your condition or onset of a new medical problem. It's just how you contact the practice that has changed.

If you need to contact us about any medical problem, please think about using our eConsult. You can give the doctor or advanced nurse practitioner all of the information about your condition or medical problem so they can assess the best way to offer you help. For some conditions, you can even add photos of the problem to help us identify the best way to offer assistance. All eConsults are responded to no later than 6.00pm on the following working day from when you submitted it to us.

If you don't have access to a tablet, smartphone or computer you can telephone us between 8.30am - 1.00pm or 2.00pm - 6.00pm. Please help us to help you. If you are able to call us earlier in the day, we can assess your problem with you by telephone and if it is necessary to see you face to face, we will make arrangments with you to do so. If after talking to you we know your problem needs urgent attention we will try to see you on the same day. Obviously if you call us after 5.00pm that is harder to achieve, so please think ahead and call us as early as you can to give us the chance to offer you the most appropriate help.

The WALK-IN Blood clinic on Tuesdays is cancelled for the foreseeable future.

Welcome to Bicester Health Centre

Have you signed up to order your prescriptions online?

Visit www.patientaccess.com to register for an account - Before you start, please read the guide on how to register  Note: You do not need a letter from the practice, and although the site advises you to present identification documents at the practice, YOU DO NOT NEED TO DO THIS. In most cases your GP will be able to vouch for you to allow your account to be activated. Please DO NOT come to the surgery to present identification documents.

Once you have registered at PatientAccess.com, the practice will review the information and activate your GP Online Access account. Once your account is active, you will be notified by email and also SMS message if you have provided a current mobile number.

Need to send us health monitoring information? (Blood pressure, asthma review, contraceptive review, Height and weight)

We have a range of secure forms which you can use to send your healthcare monitoring information to your GP.  See all the available online assessment forms

Opening Times

Reception Desk

 

Monday

 08:00 - 18:00

Tuesday

 08:00 - 18:00

Wednesday

 08:00 - 18:00

Thursday

 08:00 - 18:00

Friday

 08:00 - 18:00

Weekend

 closed

 

 

Telephone Lines Opening Times

Staff are available to receive calls at the following times:

Note: Between 08.00 and 08.30hrs, and between 13.00 and 14.00hrs, if you need to speak to a healthcare professional urgently call 01869 322750. Between 18.00 and 18.30hrs on working weekdays please call 0845 296 2056.

 

 For Emergency Access

For Routine Calls

Monday

 08:00 - 18:30

08.30 - 13.00 & 14.00 - 18.00

Tuesday

 08:00 - 18:30

08.30 - 13.00 & 14.00 - 18.00

Wednesday

 08:00 - 18:30

08.30 - 13.00 & 14.00 - 18.00

Thursday

 08:00 - 18:30

08.30 - 13.00 & 14.00 - 18.00

Friday

 08:00 - 18:30

08.30 - 13.00 & 14.00 - 18.00

Weekend

 closed

closed

 

Pre-Booked Extended Hours Appointments

Appointments before 08.00hrs and after 18.30hrs are by prior appointment only. The surgery is not open for general enquiries, non-booked appointments, prescription requests or administration enquiries outside the hours of 08.00hrs to 18.00hrs Monday to Friday.

 

 

 Pre-booked Extended Hours Appointments Offered

Monday

 N/A

Tuesday

 07:00 - 08:00

Wednesday

 18:30 - 20:00

Thursday

 N/A

Friday

 N/A

Weekend

 closed

 

Appointments before 8.00am and after 6.30pm

IMPORTANT: Appointments before 08.00hrs and after 18.30hrs are by prior appointment only. The surgery is not open for general enquiries, non-booked appointments, prescription requests or administration enquiries outside the hours of 08.00hrs to 18.00hrs Monday to Friday.

Travel options to get to Bicester Health Centre

By Bike

The Health Centre has bike racks outside the main entrance.

By Bus - Nearest Stops

Bicester Community Hospital, Kings End. See Live Bus Departures from OxonTime
Bicester Community Hospital, Piggy Lane See Live Bus Departures from OxonTime

By Car

Park at Bicester Park and Ride car park, Kingsmere (free for up to 24 hours) and take the S5 bus to Piggy Lane Bicester. The surgery is a 2 minute walk from the bus stop.

Return fare £1.80 (Fare correct as at February 2018)

Parking at Bicester Health Centre is very limited. Please consider using alternative parking in Bicester if you are more able, leaving the small number of parking spaces for less able or infirm patients. Please note that parking at Bicester Health Centre is provided for persons whilst on the premises only. We ask that you move your vehicle after leaving Bicester Health Centre. Parking controls are maintained by a contractor and penalty charges may be applied if vehicles are parked inappropriately.

Want to book appointments, order prescriptions and see your medical summary online? Sign up today - get started here and register your details with the secure web portal - we'll link your information with your medical record and notify you when the account is fully live.

NHS Friends and Family

Tick this box if you consent to us publishing your comment anonymously on our website.

Follow Us on Social Media

Our Mission Statement

To offer equitable and accessible high quality clinical care to all our patients. To work in partnership with our patients to navigate the changes in their health and ensure that they receive the best possible care available to them.

Our Aims and Objectives

  •  To provide high quality care to all our patients based on need within a confidential and safe environment, respecting equality and diversity.
  • To put patients’ needs at the heart of service design and the delivery of clinical care.
  • To work in partnership with patients to promote good health and wellbeing.
  • To respond rapidly and honestly to patients’ concerns and complaints.
  • To drive innovation within the practice to ensure that systems and personnel are optimised to deliver effective care within the changing structures of the health system, advances in medicine and the needs of patients.
  • To ensure a high standard of knowledge and motivation within the practice team by maintaining a culture of honesty and reflection such that all staff feel confident to question and analyse the clinical care we deliver through audit, significant event review, education and informal meetings.
  • To provide a learning environment for all our staff, including training nurses, nurse practitioners, medical students and doctors.
  • To ensure the safety of our staff and patients within the practice and wider environment as much as possible.
  • To liaise with other agencies and individuals contributing to patient care in an effective and timely manner to ensure that patient care is coordinated and appropriate.