Repeat Prescriptions

Important: Help us to help you - Please don't leave your re-order to the last moment. Remember it usually takes 2 working days to process your request (allow more time if you want your prescription sent to a chemist), unless your doctor has to review your medication when it can take slightly longer.

Please note we do not accept repeat medication requests by email. This is because e-mail is not a secure method of communication of confidential patient information.

We normally prescribe 28 days supply. Applications for more will only be considered if special circumstances apply and your doctor will need to review each such request. If your condition and medication is stable, your doctor may prescribe a longer period supply. Please ensure that you re-order in good time to avoid running out of your medication.

You may re-order:

  • Online via the link at the top of this page (if you have an online user account)
  • By attending in person or posting the re-order slip to the surgery.

We regret that we are unable to accept telephone requests for repeat prescriptions. This is for security and safety purposes.


Patients who live in an area designated by NHS England as rural in nature and more than one mile from a retail pharmacy may use our dispensary. We encourage all entitled patients to use it wherever possible as we feel this is an additional service at the health centre. Having a dispensary in the building is a very valuable resource which we will only be able to maintain if it is used.

The dispensary may be contacted through the surgery on 01869 249333 (Select Option 3).

The dispensary is open from 08:30 - 18:00hrs from Monday to Friday. You may collect prescriptions at any time during surgery hours.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.15
  • 12-month prepayment certificate (PPC): £105.90
  • 3-month PPC: £29.65

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.