Need to set up your GP Online Access?
GP Online Access is a secure, simple and quick way to view, book or cancel appointments, order a prescription and track its progress and to view your medical record, including test results, details of consultations, allergies and all medication you have been prescribed.
Setting up your account is simple. First, read through the instructions on how to start, then visit the registration page to enter your details and create your account. Once your account has been created, your GP practice will check the details and activate your full access. NOTE: although the instructions advise you to bring a form of ID to the practice, in almost all cases one of our clinicians will be able to vouch for you from the information you provide when setting up your GP Online Access Account. Unless we explicitly ask you to do so, it is not necessary to bring identification documents to the practice.
Important: Help us to help you - Please don't leave your re-order to the last moment. Remember it usually takes 2 working days to process your request (allow more time if you want your prescription sent to a chemist), unless your doctor has to review your medication when it can take slightly longer.
Please note we do not accept repeat medication requests by email. This is because e-mail is not a secure method of communication of confidential patient information.
We normally prescribe 28 days supply. Applications for more will only be considered if special circumstances apply and your doctor will need to review each such request. If your condition and medication is stable, your doctor may prescribe a longer period supply. Please ensure that you re-order in good time to avoid running out of your medication.
You may re-order:
- Online via the link at the top of this page (if you have an online user account)
- By attending in person or posting the re-order slip to the surgery.
We regret that we are unable to accept telephone requests for repeat prescriptions. This is for security and safety purposes.
Home Delivery Service During a Pandemic
Bicester Health Centre is operating a Home Delivery Service during a Pandemic to those at-risk patients required to isolate for 12 weeks. Our dispensary team will be able to identify any patients who have been advised to self-isolate for 12 weeks, but if you have a query or believe you should be on the "shielded patients" list, please contact the practice by eConsult or telephone.
Patients who live in an area designated by NHS England as rural in nature and more than one mile from a retail pharmacy may use our dispensary. We encourage all entitled patients to use it wherever possible as we feel this is an additional service at the health centre. Having a dispensary in the building is a very valuable resource which we will only be able to maintain if it is used.
The dispensary may be contacted through the surgery on 01869 249333 (Select Option 3).
The dispensary is open from 08:30 - 18:00hrs from Monday to Friday. You may collect prescriptions at any time during surgery hours.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Electronic Prescribing Service
This practice is set up for the electronic prescription service.
This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.
To get your prescription sent to your chosen pharmacy you will have to ask reception, or your chosen pharmacy, to sign you up.
For more information please click here.
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
- More information is available at NHS Choices
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.15
- 12-month prepayment certificate (PPC): £105.90
- 3-month PPC: £29.65
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website.