What you can do with the NHS App.

With full access you can:

• order repeat prescriptions
• book and manage some appointments e.g. for blood tests and 'flu vaccinations.
• view your GP health record to see information like your allergies and medicines, test results, hospital letters.
  Patients transferring to the practice may not have full historic data.
• manage your organ donation decision.
• find out what your NHS number is.
• use NHS 111 online to answer questions and get instant advice or medical help near you.

Before proving who you are, you can use the NHS App to:

• search trusted NHS information and advice on hundreds of conditions and treatments.
• find NHS services near you.

Finding your TEST RESULTS on the NHS App.

Once logged into the App, select "GP Health Record"

Click on the “Test Results” item on the “Your GP health Record” menu list. Your results will be displayed with the most recent at the top. If you cannot  see your result, check back in a few days.

Ordering your Prescription

Click on the first item on the home tab “Request repeat prescriptions. The next page will show any items on your GP record available for request. Click in the box(es) of items required. NB The Notes to surgery may not be seen. Contact Bicester Health Centre if Urgent but please remember prescriptions cannot be ordered in a telephone call.

When you have a test through the hospital

Find out how long it will take to get the results. After this time, results will usually be communicated to you directly from the hospital (your GP should be copied in). If you cannot see the results on your NHS App (including in the documents section) this means your GP also will not be able to see them. If you cannot see your hospital result well after the time expected, please contact the hospital clinic directly.

DO NOT LET TEST RESULTS GO MISSING. FOLLOW UP WITH THE SURGERY OR THE HOSPITAL DEPARTMENT WHO GAVE YOU THE TEST.

Contacting the GP Surgery on the NHS App using eConsult

Once logged into the App, select “Services” in the blue band at the bottom of the screen. Then click in the “Contact your GP about a health problem” box. This will open the eConsult page of the app.

Using the NHS App to make an appointment.

Only appointments for Baby Clinic, Blood tests or Cervical smear tests can be made online. All other appointments must be made via eConsult (above).
Select “Services” in the blue band at the bottom of the screen.
Click in the “Check for Available GP Appointments” box. You cannot book a GP appointment with this tab, only those listed above. On the next screen, click on “Select Type” and use the drop-down menu. Scroll down for available dates. Click on the date of your choice, then select the time. To change the day, click on the (yellow) date bar and search again.

• Book appointments on their behalf.
• Request repeat prescriptions.
• View some or all of their GP health record.

1. Complete our online form to request historical NHS App access.
2. Provide the details requested so that we can identify your record and understand your request.
3. Our team will review your request and consider whether historical access can be granted.