Patient Record

Need to set up GP Online Access?

GP Online Access is a secure, simple and quick way to view, book or cancel appointments, order a prescription and track its progress and to view your medical record, including test results, details of consultations, allergies and all medication you have been prescribed.

Setting up your account is simple. First, read through the instructions on how to start, then visit the registration page to enter your details and create your account. Once your account has been created, your GP practice will check the details and activate your full access. NOTE: although the instructions advise you to bring a form of ID to the practice, in almost all cases one of our clinicians will be able to vouch for you from the information you provide when setting up your GP Online Access Account. Unless we explicitly ask you to do so, it is not necessary to bring identification documents to the practice.

Want to view, share or download your GP Medical Record?

You can access your GP Medical record at any time using GP Online Services. Simply log in to your GP Online Services account at www.patientaccess.com and follow these simple instructions

Update Address Information on my GP Record

It is important that you keep your contact information, name, address and telephone/mobile numbers up to date so we can get in touch with you regarding your health care. If you need to update your address details, please complete the Change of Address notification form.

NOTE you will need a current mobile phone number to complete notification as we will send you a SMS message requesting return of a photograph of an official document verifying your new address. We cannot complete the change of address process until you send the photo of the document verifying your new address.

If you do not have a mobile phone, please download the Change of Address form, print and complete it manually, and return by post or by putting through the practice letterbox.

Sharing Your Medical Record

Increasingly, patient medical data is shared e.g. between GP surgeries and District Nursing, in order to give clinicians access to the most up to date information when attending patients.

The systems we operate require that any sharing of medical information is consented to by patients beforehand. Patients must consent to sharing of the data held by a health provider out to other health providers and must also consent to which of the other providers can access their data.

e.g. it may be necessary to share data held in GP practices with district nurses but the local podiatry department would not need to see it to undertake their work. In this case, patients would allow the surgery to share their data, they would allow the district nurses to access it but they would not allow access by the podiatry department. In this way access to patient data is under patients' control and can be shared on a 'need to know' basis.

Summary Care Record

There is a new Central NHS Computer System called the Summary Care Record (SCR). The Summary Care Record is meant to help emergency doctors and nurses help you when you contact them when the surgery is closed. Initially, it will contain just your medications and allergies.

Later on as the central NHS computer system develops, (known as the ‘Summary Care Record’ – SCR), other staff who work in the NHS will be able to access it along with information from hospitals, out of hours services, and specialists letters that may be added as well.

Your information will be extracted from practices such as ours and held on central NHS databases.   

As with all new systems there are pros and cons to think about. When you speak to an emergency doctor you might overlook something that is important and if they have access to your medical record it might avoid mistakes or problems, although even then, you should be asked to give your consent each time a member of NHS Staff wishes to access your record, unless you are medically unable to do so.

On the other hand, you may have strong views about sharing your personal information and wish to keep your information at the level of this practice. Connecting for Health (CfH), the government agency responsible for the Summary Care Record have agreed with doctors’ leaders that new patients registering with this practice should be able to decide whether or not their information is uploaded to the Central NHS Computer System.

For existing patients it is different in that it is assumed that you want your record uploaded to the Central NHS Computer System unless you actively opt out.