Information for NHS App / Online App Users
Changes to the way repeat prescriptions are requested
It has come to our attention that patients and staff have been concerned about the over-ordering of medicines. This can cause: potentially clinical safety issues, medicines being wasted which is costly for the NHS and can have a negative impact on our environment. For these reasons, from 1st Nov 2023 we will no longer be accepting automated ordering of medicines from the pharmacies.
All prescription requests will be encouraged to be processed via:
Repeat slips through our letter box or
Patient request via their pharmacy as and when required only.
We understand that there will be a selected number of vulnerable patients who may need extra support in requesting their medicines, these patients can continue to seek support from their local pharmacies for a solution that best meets their needs.
Autumn Covid-19/Flu Boosters 2023
The eligible cohorts for COVID-19 vaccination and Seasonal Flu vaccination are similar, but they are NOT identical.
Seasonal Flu Vaccination Cohort Eligibility
- Those aged 65 years and over
- Those aged 6 months to under 65 years in clinical risk groups
- Pregnant women
- All children aged 2 or 3 years on 31 August 2023
- Primary school aged children (from Reception to Year 6)
- Those in long-stay residential care homes
- Carers in receipt of carer’s allowance, or those who are the main carer of an elderly or disabled person.
- Close contacts of immunocompromised individuals
- Frontline workers in a social care setting
COVID-19 Vaccination Cohort Eligibility
- Residents in a care home for older adults
- All adults aged 65 years and over
- Persons aged 6 months to 64 years in a clinical risk group
- Frontline health and social care workers
- Persons aged 12-64y who are household contacts of people with immunosuppression.
- Persons aged 16-64y who are carers and staff working in care homes for older adults.
Spring Covid-19 Boosters Jabs
Appointments for Saturday mornings and Wednesday evenings
If you're someone who's unable to come along for an appointment during the normal working hours of your GP surgery then there are special Saturday morning and weekday evening clinics.
An appointment at one of these special hours clinics is made by contacting the patient services team at the Bicester practice where you're registered and will be subject to availability.
The special hours clinics are held as shown here:
- Saturday mornings between 8am and 1pm at Bicester Health Centre, Coker Close, OX26 6AT
- Wednesday evenings between 6pm and 8pm at Bicester Health Centre, Coker Close, OX26 6AT
We understand that patients who wish to attend for a weekday evening or Saturday morning clinic may have some further questions, such as those shown below, and so we have provided answers for further assistance on both the clinics and the booking process.
Q. Will I be able to book a Saturday or evening appointment with my usual GP?
A. No, a rota of GPs will be available. If you need to see your usual or 'named' GP then please ensure you tell the patient services team at your surgery.
Q. How will I know where to go?
A. Your appointment will be confirmed in the normal way over the phone or by text when booking. Please ensure you've registered your mobile phone number with your practice.
Q. How do I cancel out of hours if I no longer need or can't make the booked appointment?
A. If you receive a text confirmation then you'll be able to cancel by following the instructions contained in the link within the text on your phone.
Q. How exactly do I book?
A. Please call your surgery in the normal way and ask for an appointment outside of normal working hours. The patient services team will be able to tell you if one is available and make the arrangements from that point. Saturday appointments MUST be pre-booked and are not available to be made on that day.
Information for patients for blocked ears
Bicester Health Centre does not offer routine ear syringing services. There are a number of private services available to patients locally, which can be found using either web searches or telephone enquiries.
You may find the information below is helpful in managing difficulties with a build-up of ear wax.
Useful Numbers for Carers
Out of hours Duty Social Worker- 0800 833 408
Child and Adult Social Care- 0345 050 7666
Carers Oxfordshire- 01235 424 715
Enrych IT Support- 07518 300 387
Oxfordshire Family Information Service- 01865 323 332
Age UK Oxfordshire- 0345 450 1276
Carers UK- 0808 808 7777
Oxfordshire Mind- 01865 247 788
Oxforshire Family Support Network- 07821 987 080
Samaritans- 116 123
The Money Advice Service- 0800 138 7777
Free Workshops for Carers
A programme of leisure and therapeutic offers for carers to enjoy that will help you to do something for yourself.
These workshops are made for carers and are free for carers to attend. They can also help you connect with other carers.
To find out what's available this year, please follow the link below:
Care for a Cuppa
Every day 6000 people in the UK become carers, looking after family or friends who are older, disabled or seriously ill.
The 'system' can be bewildering. The emotions can be shattering. However caring affects you, we're here.
For help and advice, visit the link below:
Am I A Carer?
A carers assessment is the best way to look at what support you are giving to someone and what is needed to help you look after yourself, stay well and safe, while you are caring for someone else.
If you’re feeling less able to cope or if things feel quite difficult for you, an assessment can help.
Follow the link below for more information on Carers Assessments:
This means if you are 18 or older and a child, another adult or both, who lives in Oxfordshire, relies on you because they are unable to cope themselves, you can rely on us as you figure out your path.
Whether you’re caring for an adult, a child or both, taking on a caring role for the first time, or have many years’ experience, you can rely on us.
Click on the link below to find out more about your role as a carer and how to get support-
Thank you to the Volunteers!
The Bicester GP practices have worked together to produce a special souvenir book for the people who played a crucial part in helping vaccinate and protect the local community from Covid-19 from the very start in 2020, through the height of the pandemic and then during the emergency and vaccine boosters stages into 2022.
The book has been printed and given to those who worked and volunteered, and our patients may have met, at Bicester Vaccination Centre at the Bicester Heritage site.
If you'd like to view the book online in its digital form then please simply CLICK HERE .
We hope you'll enjoy reading it.